The rise and fall of Chuck E. Cheese, as the iconic chain struggles amid the coronavirus pandemic
- Chuck E. Cheese was originally created by Atari cofounder Nolan Bushnell to serve as the cigar-chewing mascot at Pizza Time Theatre in 1977.
- Chuck E. Cheese's grew into a beloved chain, known in the '90s and early 2000s for its prize tokens, pizza, and animatronic performances.
- Today, Chuck E. Cheese's has retired the tokens and animatronics, as it gears up for restructuring.
- Visit Business Insider's homepage for more stories.
The mascot — full name Charles Entertainment Cheese — was originally created by Atari cofounder Nolan Bushnell, to serve as the cigar-chewing mascot at Pizza Time Theatre in the 1970s. Since then, the chain that took the mascot's name has been restructured and sold numerous times in attempts to keep up with the trends.
Another restructuring may be on the way for the mouse mascot (formerly portrayed as a rat). Business Insider's Casey Sullivan and Alex Morrell reported this week that parent company CEC Entertainment is struggling under a heavy debt load. Lenders are organizing and tapping restructuring lawyers, according to people familiar with the situation.
Change is nothing new for Chuck E. Cheese. Read on to see how the chain evolved, as Chuck E. Cheese transformed from an animatronic rat from New Jersey to a rock star mouse performing live shows on YouTube.
Atari cofounder Nolan Bushnell founded Pizza Time Theatre in 1977.
Source: Fast Company
The star of the restaurant was Chuck E. Cheese, a cigar-smoking rat with a Jersey accent.
Source: Fast Company
"I always felt that was something that was lacking in restaurants," Bushnell told Fast Company. "I wanted to add a dimension of fun to the act of having a meal."
Source: Fast Company
Originally, Chuck E. Cheese made abrasive and sometimes sexual jokes, aimed at adult customers. But, the chain transitioned to more kid-friendly approach relatively quickly in its early years.
In the '80s, the pizza chain went public, followed by various restructuring efforts as sales slumped. By 1992, all locations of the pizza chain that had grown out of the Pizza Time Theatre concept were rebranded as Chuck E. Cheese's.
Source: Nation's Restaurant News
Chuck E. Cheese's continued to evolve and grow, reaching 300 locations in 2000.
Source: Show Biz Pizza
The chain was famous for its arcade games, prize tokens, and pizza, as well as performances by an animatronic Chuck E. Cheese and crew.
However, in 2012, Chuck E. Cheese's struggled to boost sales. After decades of Chuck E. Cheese being portrayed as a rat, the company remade the mascot as a "rock star" mouse.
According to the company, the mouse's full name is Charles Entertainment Cheese, an orphan who celebrates others' birthdays to make up for his own sad childhood.
Source: Insider
The makeover failed to bring in customers, and Chuck E. Cheese Entertainment was acquired by private-equity firm Apollo Global Management in 2014 for nearly $1 billion.
Source: The Wall Street Journal
The last few years have seen plenty of change at Chuck E. Cheese. The chain retired its tokens in 2016 and the animatronics in 2017. The chain also changed its name slightly, dropping the possessive to become Chuck E. Cheese in 2017.
Source: Business Insider
Since 2017, the chain has been working to revamp locations with new designs, dynamic pricing, and better birthday packages.
In April 2019, CEC Entertainment announced that the company would return to the New York Stock Exchange through a merger. But, the deal fell apart.
Source: Business Insider
The coronavirus pandemic hit the chain hard, with sales sinking 21% in the first quarter. Chuck E. Cheese has attempted to keep fans engaged with pizza delivery and "live performances" from the mascot.
Business Insider's Casey Sullivan and Alex Morrell reported this week that the chain has already cut hours and staffing, furloughed most of its hourly employees and some 65% of support-center staff, and deferred rental payments on its company-operated venues.
CEC Entertainment is struggling under a heavy debt load and lenders are organizing and tapping restructuring lawyers, according to three people familiar with the matter.
Various representatives were not available or declined to comment on Sullivan and Morrell's reporting.
Read the full report on CEC Entertainment's most recent struggles and plans to restructure here.
Source
https://www.businessinsider.com/rise-and-fall-of-chuck-e-cheeses-2020-4
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